all tummy time orders are shipped via swiss post, a reliable and climate-neutral postal service.

orders are typically processed and shipped within 1 business day. Please note that processing times may be longer during peak seasons or holidays.

you can email us at hello@tummytime.ch, or use our contact form.

Shipping in Switzerland and Liechtenstein starts at CHF 7.50 with PostPac Economy and is free from CHF 65.00.

• PostPac Economy (2 to 3 business days): up to 2 kg CHF 7.50, up to 10 kg CHF 10.50, up to 30 kg CHF 19.50.
• PostPac Priority (next business day): up to 2 kg CHF 9.00, up to 10 kg CHF 12.00, up to 30 kg CHF 21.00.
• Swiss-Express "Moon" (next business day): up to 2 kg CHF 17.00, up to 10 kg CHF 23.00, up to 30 kg CHF 29.00.

Yes. Standard shipping (PostPac Economy) is free on every order from CHF 65.00 in Switzerland and Liechtenstein.

for larger, heavier items (bulky goods) shipped within switzerland:

• 30kg to 200kg: chf 79.00 (estimated delivery: 3-5 business days)
• over 200kg: chf 99.00 (estimated delivery: 3-5 business days)

yes, we provide free shipping for bulky orders exceeding chf 2000.00.

Small items ship at our standard rates: from CHF 7.50 with PostPac Economy, and free from CHF 65.00.

Yes. Every order from CHF 65.00 ships free in Switzerland and Liechtenstein, whatever its size.

yes, we are delighted to offer worldwide international shipping for our customers, managed through Swiss Post's reliable services.

swiss post categorizes international destinations into two primary zones:

• zone 1: europe (includes all european countries)
• zone 2: rest of the world (encompasses all countries outside of europe)

International shipping is charged by weight and destination.

Europe: up to 100 g CHF 4.50, up to 250 g CHF 9.50, up to 500 g CHF 14.50, up to 1 kg CHF 20.50, up to 1.5 kg CHF 25.50, up to 2 kg CHF 30.50; heavier parcels up to 5 kg CHF 46.00 to 57.00, up to 10 kg CHF 52.00 to 68.00, up to 15 kg CHF 59.00 to 83.00, up to 20 kg CHF 65.00 to 95.00, depending on the country.

Rest of the world: up to 100 g CHF 7.50, up to 250 g CHF 12.50, up to 500 g CHF 17.50, up to 1 kg CHF 27.50, up to 1.5 kg CHF 32.50, up to 2 kg CHF 37.50, up to 5 kg CHF 89.00, up to 10 kg CHF 137.00, up to 15 kg CHF 187.00, up to 20 kg CHF 247.00.

The exact price shows at checkout. All international prices are in Swiss francs and VAT exempt.

No. International orders pay shipping by weight and destination, shown at checkout. Import duties and taxes are paid by the recipient on delivery.

estimated international delivery times vary by destination zone:

• zone 1 (europe): approximately 3–7 business days.
• zone 2 (rest of the world): approximately 6–15 business days.

please note that these are estimates; actual delivery may vary due to customs processing and local postal services in your country.

yes, to qualify for the small goods international shipping rates, packages must adhere to the following size restrictions:

• maximum dimensions: length + width + height = max. 90 cm, with no single dimension exceeding 60 cm.
• for tubes/rolls: length + twice the diameter = max. 104 cm, with length not exceeding 90 cm.

no, orders shipped within switzerland are not subject to additional customs fees or import taxes.

all international orders are shipped dap (delivered at place). this means that any import duties, taxes, or customs fees are the responsibility of the recipient. these charges are not included in our product prices or shipping fees. we highly recommend checking with your local customs office for detailed information on potential charges before placing your order.

once your order has been shipped, you will receive an email confirmation including tracking information. You can use this to monitor your package's journey.

if your package is experiencing delays or appears lost, please first contact swiss post directly using your tracking number. If you still require assistance, reach out to our customer service at hello@tummytime.ch.

in the unfortunate event that your order arrives damaged, please email us as soon as possible at hello@tummytime.ch.

Include your order number and a photo of the item’s condition. We will address these situations on a case-by-case basis and work towards a satisfactory solution.